Shipping policy

Shipping Policy — Chewlax

Last Updated: May 2026

Thank you for shopping with Chewlax. We’re committed to getting your order to you as safely and quickly as possible.

Orders are typically processed within 1–5 business days after payment is confirmed.

Processing times may vary during:

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

Estimated shipping times may vary depending on your location and shipping carrier.

Estimated delivery ranges:

These timeframes are estimates only and are not guaranteed.

Shipping costs are calculated at checkout based on:

Free shipping promotions may apply to qualifying orders.

Customers are responsible for any customs fees, duties, taxes, or import charges required by their country.

Chewlax is not responsible for delays caused by customs processing.

Customers are responsible for providing accurate shipping information at checkout.

Chewlax is not responsible for:

If you notice an error in your shipping information, contact us immediately before your order ships.

Once a package has been handed to the shipping carrier, delivery responsibility transfers to the carrier.

Chewlax is not liable for:

If your package is marked as delivered but cannot be found, please contact the shipping carrier directly.

If your package arrives damaged, please contact us within 7 days of delivery with:

We will review the issue and work toward a solution.

For shipping-related questions, contact: