Terms of service

TERMS OF SERVICE

Last Updated: May 2026

Welcome to Chewlax. By accessing our website, purchasing our products, or using our services, you agree to the following Terms of Service. Please read them carefully before using our website.

1. GENERAL CONDITIONS

By using this website, you confirm that you are at least the age of majority in your province, state, or country of residence, or that you have permission from a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

2. PRODUCT INFORMATION

Chewlax products are silicone-based sensory chew tools designed for chewing, sensory stimulation, focus support, stress relief, and habit replacement.

Our products are:

  • BPA-free
  • Made with food-grade silicone
  • Designed for repeated sensory chewing use

Chewlax products are NOT edible and must not be swallowed.

3. SAFETY & RESPONSIBLE USE

By purchasing or using Chewlax products, you acknowledge and agree that:

  • Products should be used responsibly and only for their intended purpose.
  • Users should regularly inspect products for damage or excessive wear.
  • Damaged products should be discarded immediately.
  • Products should be cleaned regularly to maintain hygiene.
  • Children under the age of 4 should only use the product under adult supervision.
  • No chew product is indestructible.

Chewlax is not responsible for misuse, improper handling, neglect, or failure to follow care instructions.

4. HEALTH DISCLAIMER

Chewlax products are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition.

Statements regarding focus, stress relief, sensory support, or habit replacement are based on general user experiences and are not medical claims.

If you have medical concerns, consult a qualified healthcare professional before use.

5. FLAVORS & SCENTS

Chewlax products may contain food-safe flavoring or scent oils intended to enhance the sensory experience.

The scent experience may vary between users and may naturally fade over time with regular use.

6. ORDERS & PAYMENTS

All prices are listed in the applicable store currency unless otherwise stated.

We reserve the right to:

  • refuse or cancel orders
  • limit quantities purchased
  • update pricing without notice
  • discontinue products at any time

Orders may be canceled if fraudulent or suspicious activity is detected.

7. SHIPPING

Shipping times are estimates and may vary depending on location, carrier delays, customs processing, weather conditions, or other factors outside our control.

Chewlax is not responsible for delays caused by shipping carriers or customs authorities.

Customers are responsible for providing accurate shipping information.

8. RETURNS & REFUNDS

For hygiene and safety reasons, used chew products may not be eligible for return or exchange unless defective.

If your product arrives damaged or defective, please contact us within 7 days of delivery.

Refunds, replacements, or store credits are handled at our discretion based on the situation.

9. INTELLECTUAL PROPERTY

All content on this website, including logos, branding, product names, images, videos, graphics, and designs, is the property of Chewlax and may not be copied, reproduced, or used without written permission.

10. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Chewlax shall not be liable for:

  • indirect or incidental damages
  • misuse of products
  • allergic reactions or sensitivities
  • injuries resulting from improper use
  • loss of profits, revenue, or data

Use of our products is at your own risk.

11. MODIFICATIONS TO TERMS

We reserve the right to update, modify, or replace these Terms of Service at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of those changes.

12. CONTACT INFORMATION

For questions regarding these Terms of Service, contact:

Chewlax
Email: support@chewlaxofficial.com